Wednesday, March 22, 2023

Dell Revamps Policies to Assist Employees During Pandemic

Dell Revamps Policies to Assist Employees During Pandemic

As part of its response to the Covid-19 pandemic, Dell Technologies has partnered with the Hope Foundation to enable employees to contribute to relief efforts.

“For each contribution made, Dell is matching the donation amount up to $10,000 per team member per year,” said Ritu Rakhra, regional HR leader- India, Dell Technologies. The technology firm has revamped its policies to assist team members, providing a dedicated 24×7 helpline, enhanced medical insurance and introducing a special category of crises leave for those who need to take care of themselves or their families.

“Considering the current strain on the medical infrastructure, the Dell India team is working towards setting up a Covid Facilitation Centre (CFC), which will enable the team members and their immediate family members to be equipped with all required information and services to manage Covid-19 related health exigencies,” she said. The company has procured over 1000 oxygen concentrators for employees who may need them. The company is also evaluating possibilities with network hospitals and industry bodies to offer vaccinations for employees and their families.

“We are very cognizant of the fact that “staying home” poses its own set of challenges – one of which is the ability and motivation to stay fit. Recognizing this need, we have set up a wellness hub where we are building excitement and running a “steps challenge“ amongst other programs where employees have an opportunity to compete with and against peers across the world and track progress in real-time,” said Rakhra.

She emphasized that the need of the hour was to empathise and support each other, and that the company was focusing its energy on understanding each person’s challenges and requirements. It has partnered with a telemedicine firm for a dedicated helpline for online audio/video consultation, ambulance booking, medical tests, delivery of medicines and home quarantine facilities, said Rakhra.

The company is also offering an Employee Assistance Program (EAP) through a partner who provides professional counseling services. It has a wellness hub that has been focusing on the employees’ wellness, including their mental health, physical wellbeing, and financial wellness.